Frequently Asked Questions
Find answers to common questions about our power solutions
How do I know if my device is compatible with mophie wireless chargers?
mophie wireless accessories are designed for Qi-enabled devices. Please check your device specifications for Qi compatibility.
Can I charge my powerstation and phone at the same time?
Yes, most mophie powerstations feature Priority+ charging, which sends power to your device first and then recharges the powerstation.
What is the warranty period for mophie products?
We offer a 2-year limited warranty on all mophie hardware against defects in materials and workmanship under normal use.
How long does it take to fully charge a powerstation?
Charging times vary by capacity and power source. Using a high-output wall adapter will significantly reduce charging time.
Is it safe to leave my device on the wireless charging pad overnight?
Yes, our smart charging circuitry communicates with your device to deliver the optimal amount of power and prevents overcharging.
Are mophie portable batteries allowed on airplanes?
Yes, all mophie portable batteries are under 100Wh and meet FAA regulations for carry-on luggage.